📢 Welcome to the SDO Helpdesk System
School Division Office Portal
Welcome! This Helpdesk System is designed to provide a fast, organized, and transparent way to submit service requests, report concerns, and track the progress of your tickets across the different offices and units.
📝 Before You Submit a Ticket
- ✔ Select the correct Requestor Type.
- ✔ Provide an active email address for tracking updates and resolutions.
- ✔ Select the appropriate Concerned Office/Unit for accurate routing.
- ✔ Choose the precise Concern Category and provide a detailed description.
- ✔ Attach supporting documentation or screenshots, if applicable.
- ✔ Select the appropriate Level of Urgency.
